FAQ's

What types of products do you sell on ShopXpress?


We offer a wide variety of products, including electronics, fashion, home essentials, beauty items, and lifestyle accessories—all in one place for your convenience.

How long does delivery take?


Delivery times may vary depending on your location and the product. Generally, orders are delivered within 3–7 business days inside Bangladesh and 7–15 business days for international shipping.

What payment methods do you accept?


We accept all major payment options including Cash on Delivery (COD), mobile banking (bKash, Nagad, Rocket), debit/credit cards, and secure online payment gateways.

What is your return and refund policy?


If you receive a damaged or incorrect item, you can request a return or exchange within 7 days of delivery. Refunds are processed after inspection of the returned item.

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