Shipping policy

🚚 Shipping Policy – ShopXpress

At ShopXpress, we strive to deliver your orders quickly, safely, and conveniently. Please read our shipping policy carefully to know what to expect.

1. Processing Time

• Orders are usually processed within 1–2 business days after payment confirmation.

• During peak seasons or special promotions, processing may take an additional 1–2 days.

2. Shipping Methods & Delivery Time

• We offer standard and express shipping options depending on your location.

• Within Bangladesh: 3–7 business days

• International Orders: 7–15 business days (may vary by destination)

• Delivery times may vary due to customs, public holidays, or unforeseen delays.

3. Shipping Costs

• Shipping charges are calculated at checkout based on the delivery address, weight, and shipping method.

• Occasionally, we offer free shipping promotions—check our website for current offers.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

• You can also track your order directly on our Shopify store under your account.

5. Lost or Damaged Shipments

• If your order is lost or arrives damaged, contact us at support@shopxpress.com within 48 hours.

• Our team will assist you with replacement or refund as quickly as possible.

At ShopXpress, we are committed to providing a reliable and hassle-free delivery experience, so your products arrive safely and on time.